Understanding Restaurant Automation: Maximizing Efficiency with Technology
- Jamie Stevens

- Oct 23, 2023
- 1 min read
Restaurant automation refers to the integration of automated or robotic devices to perform certain tasks within a restaurant. These machines can serve various purposes, from meal preparation to food delivery. While they represent the forefront of restaurant innovation, it's important to note that they have limitations. For instance, a robot can be programmed to cook a specific recipe, but it cannot replace the creativity and expertise of a chef to prepare everything on the menu.
Despite the limitations, many restaurants are already implementing automation technology to improve operations and overall business. For example:
*Little Caesar's pizza-making robots *McDonald's experimenting with an automated drive-thru *White Castle and CaliBurger embracing Flippy, the burger-flipping robot *Starbucks AI-enabled coffee machines
With 31% of restaurants understaffed for two years and ongoing labor shortages, owners are looking for ways to maximize their staff's efficiency. Automation is becoming a viable solution, with 95% of restaurateurs believing that increased automation for back-of-house operations would save time for more important tasks. Additionally, a survey found that 38% of owners plan to automate operational activities. However, 70% of owners are clear that automation is not intended to replace staff and they are not looking to lay off employees.

Can your restaurant be more efficient using automation?


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